SensoAI Legal
Privacy Policy
This policy explains what data SensoAI processes, why we process it, how long we keep it, and how you can control or delete your data.
Last updated: March 5, 2026
1. Scope
This Privacy Policy applies to the SensoAI website, iOS application, and related support channels.
By using SensoAI, you confirm that you have read this policy and understand how your data is handled.
2. Data We Process
We process account data, usage events, and content data required to deliver AI generation and editing.
Content data can include prompts, uploaded references, generated outputs, and technical metadata needed for model routing and reliability.
- Account data: email, auth session identifiers, account creation timestamps
- Billing data: payment event references, top-up/package events, token balance changes
- Generation data: prompts, output files, model mode selection, run timestamps
3. How We Use Data
We use data to provide core functionality, secure accounts, process payments, improve reliability, and provide support.
We do not sell personal data.
- Deliver requested AI outputs
- Track token usage and billing integrity
- Prevent abuse, fraud, and unauthorized access
- Troubleshoot incidents and improve service stability
4. AI Provider Processing
SensoAI routes requests through a primary AI provider and may use a fallback provider for continuity when errors or timeouts occur.
Only the minimum data required to execute your request is transmitted to a provider.
5. Storage and Retention
Your generated assets and operation history are stored in your library so you can review, re-download, and reuse results.
Retention periods depend on account status, legal obligations, and operational requirements.
6. Your Rights and Controls
You may request access, correction, export, or deletion of your account data.
You may also request removal of generation history and library items from your account.
7. Security
We apply technical and organizational safeguards designed to reduce unauthorized access, disclosure, or loss.
No online system is fully risk-free, but we continuously improve controls and incident response.
8. Contact
For privacy requests, use the support channels listed on the Support page and include your account email.
We may update this policy over time. Material changes are reflected by updating the Last Updated date.