SensoAI
Support + FAQ
Contact us directly and find quick answers to the most common questions.
How quickly do you reply?
Most requests receive the first response within one business day.
How are tokens charged?
Each mode has a fixed token cost shown on the Pricing page and in the calculator.
What if generation fails?
Submit the request details in the form and we will help you recover or rerun safely.
Can I edit only one part of an image?
Yes. Use Edit mode for local changes without rebuilding the whole composition.
Can I use references?
Yes. You can upload references to guide style, composition, and output consistency.
Which formats are supported?
You can export assets in the most common production-ready image formats.
Is SensoAI suitable for teams?
Yes. It is designed for repeatable workflows in marketing, e-commerce, and content teams.
Can I use results commercially?
Yes, according to the Terms and your licensing conditions.
How do I request data deletion?
Send a request through the support form and we will process deletion according to policy.
Where can I manage billing?
Open your account area after sign-in to review top-ups, package usage, and payment history.
Contact support
Send your question and our team will reply by email.